Managed Print Solutions

Taalus’ Managed Print Service delivers a custom built solution to print and image management, covering both multivendor estates and a range of technologies. The exclusive Continuous Improvement Management Model (CIMM) uses the group’s unique position of providing support to Major Manufacturers in the UK to enable it to design the solution to provide the perfect solution both for the clients immediate and future requirements.

Our Objective

Our primary objective is to help our clients understand the most cost effective means of managing their print strategy.

We have developed a clearly defined process, that allows us to deliver a custom built solution to print and image management covering a multi vendor estate and range of technologies, and which comes in five phases

Phase 1 - Assessment
Phase 2 - Design
Phase 3 - Deploy
Phase 4 - Support
Phase 5 - Develop "CIMM"

A Managed Print Solution is always a bespoke solution for the client's business and to meet their specific needs:

"Optimisation - Cost reduction
Control - Continuity - Environmental"

Here at Taalus we have used our expertise and experience to develop a Managed Print Service which not only provides a solution for the client's current state but continues to develop and refine over time, thanks to our unique Continuous Improvement Management Model (CIMM).

The Taalus Process

"We have developed a clearly defined process that allows us to deliver a bespoke solution to print management covering all print and imaging devices"

5 phase process ensures we provide our clients with a solution specific to their individual business needs
Modular Design - Allows customers to select the parts that best suit them
Choice of solution design, either:
- Procurement of new equipment
- Maximise the utilisation of existing assets
Support multivendor best in class technology
Wide range of software tools to meet specific reporting requirements
Experienced in delivering lifecycle services to "blue-chip" organisations
Development of joint initiatives to drive improvement programs
Nationwide 24/7 service
Offering a complete multi vendor turnkey solution
Continuous improvement - analysis of operational and commercial data (CIMM)

Phase 1 - Assessment

"Full discovery of print assets combined with an understanding of the customer's needs"

Electronic Print Audit
Physical Audit
- Asset Mapping
- Usage Analysis
- Workflow Analysis
- Network and Power Infrastructure Audit
Current State Analysis
- Real Cost of Ownership
- TCO Analysis
User and Stakeholder Consultation
Output Strategy Definition
Project Plan Objectives
Multivendor Solutions

Phase 2 - Design

"Use best of breed products to create the right solution"

Independent Consultancy
Equipment: new or utilising existing fleet
Demonstrating and Testing
Stakeholder Survey
Total Output Management
Proposed TCO analysis
"Green I.T"
- Environmental Analysis
Efficient Consumable Management
Secure and Rules Based Print
Workflow Solutions
Project Plan
- Prince2 Accredited Staff
Disposal Strategy
- WEEE Compliant Disposal

Phase 3 - Deploy

"End to end management of solution delivery"

Procurement of Hardware
Roll Out Strategy
Staging and Configuration
User Training
On-site Flexible Managed Resource
Installation
Connectivity within Client Network
Trial and Testing
Installation of Software Management Tools
User Acceptance Testing
Customer Satisfaction Sign Off
Prince2 Project Services
IMAC
Legacy Asset Sale
Certificated Disposal

Phase 4 - Support

"Manage the assets to achieve optimum performance and uptime"

Pro-active Management of Estate
Nationwide 24/7/365 hardware maintenance Service Capability
Business Critical SLA
Security Cleared Resource
Remote Monitoring and Management
Real Time Event Escalations
Dedicated On-site Resource
Automatic Consumables Replenishment
Warranty Management
CPP or PPU Billing Options
Help Desk - Real-time Remote Support
User Control - Access Real Time
Availability Agreements
Business Critical Print Continuity Plans

Phase 5 - Develop "CIMM"

"Continuous Improvement Management Model: Capture, Analyse, Report, Develop, Improve, Benefit"

Management Information Reporting
- Executive Level View Customers Current State of Printing
- Departmental Usage and Trends
Operational & Financial Reviews
Consumables Usage
Establish User Workshops/Training Needs
Demonstrate Actual Cost Reduction Realised
Continuing Recommendations for Increased Savings
Optimised Print Fleet Based on Volumes and User Preferences
Review SLA Agreements Against Business Needs

The Taalus difference

Multivendor Support

With our comprehensive range of manufacturer accreditations we are able to provide support for a wide range of print hardware thus enabling us to maintain your total print fleet regardless of the manufacturer

"CIMM"

Our unique position providing support to major manufacturers in the UK means we have the experience and data to help you not only design the perfect solution for today but continue to develop that solution to ensure that it fulfils future needs with our Continuous Improvement Management Model "CIMM"

Our Commitment to Quality

At Taalus we take our commitment to quality very seriously. We are proud of our ISO 9001 status and have procedures in place to ensure the quality of our service at all times