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Managed Print
Taalus’ Managed Print Service delivers a custom built solution to print and image management, covering both multivendor estates and a range of technologies. The exclusive Continuous Improvement Management Model (CIMM) uses the group’s unique position of providing support to Major Manufacturers in the UK to enable it to design the solution to provide the perfect solution both for the clients immediate and future requirements.
Our Objective
Our primary objective is to help our clients understand the most cost effective means of managing their print strategy.
We have developed a clearly defined process, that allows us to deliver a custom built solution to print and image management covering a multi vendor estate and range of technologies, and which comes in five phases
A Managed Print Solution is always a bespoke solution for the client's business and to meet their specific needs:
"Optimisation - Cost reduction
Control - Continuity - Environmental"
Here at Taalus we have used our expertise and experience to develop a Managed Print Service which not only provides a solution for the client's current state but continues to develop and refine over time, thanks to our unique Continuous Improvement Management Model (CIMM).
The Taalus Process
"We have developed a clearly defined process that allows us to deliver a bespoke solution to print management covering all print and imaging devices"
- 5 phase process ensures we provide our clients with a solution specific to their individual business needs
- Modular Design - Allows customers to select the parts that best suit them
- Choice of solution design, either:
- Procurement of new equipment
- Maximise the utilisation of existing assets - Support multivendor best in class technology
- Wide range of software tools to meet specific reporting requirements
- Experienced in delivering lifecycle services to "blue-chip" organisations
- Development of joint initiatives to drive improvement programs
- Nationwide 24/7 service
- Offering a complete multi vendor turnkey solution
- Continuous improvement - analysis of operational and commercial data (CIMM)
Phase 1 - Assessment
"Full discovery of print assets combined with an understanding of the customer's needs"
- Electronic Audit
- Physical Audit
- Asset Mapping
- Usage Analysis
- Workflow Analysis
- Network and Power Infrastructure Audit - Current State Analysis
- Real Cost of Ownership
- TCO Analysis - User and Stakeholder Consultation
- Output Strategy Definition
- Project Plan Objectives
- Multivendor Solutions
Phase 2 - Design
"Use best of breed products to create the right solution"
- Independent Consultancy
- Equipment: new or utilising existing fleet
- Demonstrating and Testing
- Stakeholder Survey
- Total Output Management
- Proposed TCO analysis
- "Green I.T"
- Environmental Analysis - Efficient Consumable Management
- Secure and Rules Based Print
- Workflow Solutions
- Project Plan
- Prince2 Accredited Staff - Disposal Strategy
- WEEE Compliant Disposal
Phase 3 - Deploy
"End to end management of solution delivery"
- Procurement of Hardware
- Roll Out Strategy
- Staging and Configuration
- User Training
- On-site Flexible Managed Resource
- Installation
- Connectivity within Client Network
- Trial and Testing
- Installation of Software Management Tools
- User Acceptance Testing
- Customer Satisfaction Sign Off
- Prince2 Project Services
- IMAC
- Legacy Asset Sale
- Certificated Disposal
Phase 4 - Support
"Manage the assets to achieve optimum performance and uptime"
- Pro-active Management of Estate
- Nationwide 24/7/365 Service Capability
- Business Critical SLA
- Security Cleared Resource
- Remote Monitoring and Management
- Real Time Event Escalations
- Dedicated On-site Resource
- Automatic Consumables Replenishment
- Warranty Management
- CPP or PPU Billing Options
- Help Desk - Real-time Remote Support
- User Control - Access Real Time
- Availability Agreements
- Business Critical Print Continuity Plans
Phase 5 - Develop "CIMM"
"Continuous Improvement Management Model: Capture, Analyse, Report, Develop, Improve, Benefit"
- Management Information Reporting
- Executive Level View Customers Current State of Printing
- Departmental Usage and Trends - Operational & Financial Reviews
- Consumables Usage
- Establish User Workshops/Training Needs
- Demonstrate Actual Cost Reduction Realised
- Continuing Recommendations for Increased Savings
- Optimised Print Fleet Based on Volumes and User Preferences
- Review SLA Agreements Against Business Needs
The Taalus difference
Multivendor Support
With our comprehensive range of manufacturer accreditations we are able to provide support for a wide range of print hardware thus enabling us to maintain your total print fleet regardless of the manufacturer
"CIMM"
Our unique position providing support to major manufacturers in the UK means we have the experience and data to help you not only design the perfect solution for today but continue to develop that solution to ensure that it fulfils future needs with our Continuous Improvement Management Model "CIMM"
Our Commitment to Quality
At Taalus we take our commitment to quality very seriously. We are proud of our ISO 9001 status and have procedures in place to ensure the quality of our service at all times
